As a safety measure for our valued employees and customers and to minimize contact, but because we know that you always need a good dose of chocolate comfort, we have adapted the way we serve you.
Our online store is always open 24 hours a day. You can also call our Call Centre 1-844-614-7611 to benefit from our "NO-CONTACT DRIVE-THRU" or our "NO-CONTACT HOME DELIVERY". Thus, it is no longer possible for our customers to enter our chocolate shops.
** How does the drive-thru work? **
Contact your Chocolats Favoris by phone directly, have your order prepared and pay directly by card! Once in the parking lot of your favourite Chocolats Favoris, a member of our team will bring you the order straight in your trunk! All this is done without any contact!
The complete list of all Chocolats Favoris in operation and their phone numbers is available in a lower section.
** How does the home delivery work? **
Contact your Chocolats Favoris by phone directly, have your order prepared and pay directly by card! Once it's ready, a member of a team will delivery it to your door. All this is done without any contact!
The complete list of all Chocolats Favoris in operation and their phone numbers is available in a lower section.
** Which products can I get from the drive-thru and the online delivery? **
Please note that our restaurant service (e.g. our famous ice cream cones) is temporarily unavailable. HOWEVER, you can get a variety of take out frozen desserts, our complete Easter collection chocolates and all our delicious chocolatey products (such as our comforting chocolate fondue)!
In addition, as a preventive measure and in accordance with government recommendations and best practices, we also limit access to the store to a maximum of 5 people at the same time and only cards are now accepted as a method of payment. Our tightened hygiene measures are also always rigorously implemented.